Zendesk Integration

Integrating ConveyThis Translate into your Zendesk platform is fast and easy. Follow this guide to add ConveyThis to your Zendesk site in just a few minutes.

1) Create a ConveyThis Account

To start, your ConveyThis account dashboard lets you view and manage all your translations. Simply create a ConveyThis account here.

2) Select Your Plugin via ConveyThis

Choose the website technology you used to build your website. For Zendesk, select Zendesk as your platform, and click “Next.”

After clicking “Next,” enter your domain name and specify the language(s) you want to translate your website into.

3) Install the ConveyThis Plugin on Zendesk

1. Log in to Zendesk and open the Guide section.
2. Navigate to Custom Design in the sidebar menu and click Customize.
3. Select Edit Code.

4. Locate and click on document_head.hbs.
5. Paste the JavaScript code provided by ConveyThis here, then click Publish to save changes.

4) You’re All Done!

That's it! Visit your Zendesk site and you should see the language-switch button at the bottom right. It may take a few minutes to appear, so don’t worry if there's a short delay.

Try changing the language once the switcher appears—and, like magic, your Zendesk site is multilingual! You can now go to your ConveyThis dashboard to manage all your translations.

Congratulations! Now you can start translating your Zendesk site.

If you want to customize the button or explore additional settings, go back to the main configuration page and click “Show more options.”